Rates & Policies

Casa de Alma is a one-of-a-kind luxury accommodation for discerning travelers. We offer competitive rates and owner-friendly service. Please be advised that beginning June 1, 2008, we will require a 7-day minimum stay, per Santa Fe Ordinance.*

Cleaning/Taxes: An exit clearning fee of $175 and NM Gross Receipts Tax of 7.9375% are added to the rental fees upon booking. Beginning June 1, 2008, we are required to charge an additional 7% Santa Fe Lodgers Tax on all rentals.

Discounts: We offer the following discounts. On stays of 2 weeks, you receive one free night. On stays of 3 weeks, you receive 2 free nights. On monthly stays of 30 days, you receive 4 free nights. In addition, no taxes are required for monthly stays.

Booking: Please CONTACT US or phone toll-free 800-475-4182 with your reservation request or questions about our property. We usually respond within several hours to all inquiries. See our up-to-date Availability Calendar. We work with all guests to meet your flexible travel needs. Call to discuss your length of stay and discounted options.

*New Santa Fe Short-Term Rental Ordinance: As of June 1, 2008, the minimum period for all short-term home/condo rentals within the city of Santa Fe is 7 nights. We apologize for the inconvience this will cause many of our guests. Because this requires more complex scheduling on our part, we no longer offer online booking.

Policies

Payment and Deposits

Guest must provide a valid credit card upon booking. A 25% deposit is due at time of booking and the balance due will be charged to credit card 45 days prior to arrival date. Guest’s credit card on file may also be used for miscellaneous requested items and damage that has resulted to the rental property during your occupancy. (We have never charged anyone for damage and would always discuss mutually agreeable repair/replacement costs with guests before charging your card!)

Cleaning Fee

A Cleaning fee of $175 is charged on all rentals, which shall be applied to cleaning the property at the end of the term. If renting for more than seven days, a complimentary 3-hour cleaning will be scheduled weekly during your stay which includes changing bed linens, laundering towels, vacuuming, etc.  Guests are expected to maintain the property in a good, clean, and ready to rent condition, use the property only in a careful and lawful manner, and follow check-out procedures regarding removal of food waste.

Housekeeping during Occupancy

Should Guest require additional housekeeping services during the term of occupancy beyond those listed above, those services are available for an additional fee.

Cancellation Policy

If the Guest cancels reservation more than 45 days before the commencement of the term of occupancy, the rent deposit will be refunded, less a handling fee equal to 5% of the rent deposit, plus New Mexico Gross Receipt Tax.  All other fees paid under this agreement will be refunded. If the Guest cancels reservation 45 or fewer days before the commencement of the term of occupancy, the Guest shall receive a refund only if Camino Properties LLC is able to find a substitute occupant for the term of occupancy. If a substitute occupant is found all sums paid by the Guest shall be refunded to the Guest, less the rent deposit, plus New Mexico Gross Receipt Tax. If a substitute occupant is not found, Camino Properties LLC will credit your payment, less the rent deposit, plus New Mexico Gross Receipt Tax, toward a future rental date at Casa de Alma within one year, based on availability. 

Phones

A long distance block is activated at the premises that will require Guest to use a credit card or long distance calling card to have long distance telephone/fax service. Should a Guest charge long distance telephone calls to the phone in the property, the Guest agrees to be responsible for long distance charges incurred during the Guest’s tenancy.

Smoking Policy

Casa de Alma is a non-smoking property. Patios or outside areas are provided for smoking.

Pet Policy

Arrangements for pets (dogs only – maximum of two) must be made at time of booking. A pet fee of $25/night will be added to the seasonal rate. Damage caused by pets, shall be the responsibility of the Guest and shall be deducted from the Guest’s credit card.  Read more about our Pet-Friendly Policy.

Check-In/Check-Out Policy

Check in time is 4:00 P.M. Check out time is 10:00 A.M. Every effort will be made to accommodate early check-in or late check-out; however, unless Guest arranges this prior to arrival, it is expected that check-in and check-out times will be honored. After final payment, Guests will receive additional information regarding key access for check-in and instructions for check-out.  A $50 fee is charged if keys are not returned. 

Maximum Occupancy

The occupancy limit for Casa de Alma is 6 (six) adults.  2 additional children can be accommodated on the sofa bed upon request. 

Amenities

Casa de Alma is stocked with bed/bath towels and linens, bath amenities, bathrobes, toilet paper, Kleenex, paper toweling, kitchen towels, cleaning supplies, laundry detergent, and other common consumables.  These items are for use by Guest during the term of occupancy and may not be removed from the premises.

Good Neighbor Policy

The neighborhood surrounding Casa de Alma is a quiet residential area.  The Guests shall be considerate of neighbors, respecting the rights of the surrounding property owners. Santa Fe Ordinance requires that guests not create noise or disturbances such as loud parties after 10 PM, or loud TV or stereos, that are likely to disturb or annoy the surrounding property owners.

Parking

Off-street parking for 3-4 vehicles is available at Casa de Alma. Santa Fe Ordinance prohibits the parking of recreational vehicles at the property.

Transportation

Albuquerque International Airport is 60 miles South of Santa Fe. For those desiring a rental car, advance reservations are strongly recommended. Scheduled bus and limo service is available. For more information, please contact us.

Please let us know if you have any additional questions about our rates or policies. We pride ourselves in being one of the best Santa Fe rental homes in the Southwest! We respond to feedback from our guests and take your comments seriously.